Are you looking for a very detailed outline to start your in-house procedures to document Bonds, Commercial Lines, Crop/Farm, Life-Health-Employee Benefits, and Personal Lines? This 16-page outline includes all major areas as well as all sub-areas to be included in your procedures. Use this very detailed outline as a base to develop your own in-house procedures to secure consistency, increase efficiency, save training time, and prevent against an E & O. The receipt of this outline includes a one-on-one phone call meeting with Grace to review further questions if necessary.