Frequently Asked Questions (FAQS)

How can I contact Simcha Catering & Event Design?
Please refer to our home page at for our contact information.

How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order
You will receive an email confirming your order.
We will contact you again to confirm delivery when applicable.

How are products delivered to me?
We utilize a courier service for our deliveries.
We require a two hour window for deliveries.

What is your refund or exchange policy?
OUr customer satisfaction is important to us.
Please contact us to discuss how we can best resolve an issues.

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