Frequently Asked Questions

How can I contact Mark I'Anson Property?

You can call us at 01827 706558 or email us at [email protected].

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers. We use the Paypal system as our payment gateway. Your credit card details are not received or stored by us at any time.

What happens after I’ve placed my order?

Paperwork & Spreadsheets are aailable on an email that's sent to you after your payment has cleared. If your email doesn't arrive, feel free to drop me an email and I'll send them over. If you use web based email (Gmail, Hotmail, Yahoo) please check your spam folder first

How are products delivered to me?

Paperwork, Manuals & Spreadsheets as above

Reservation Fees - If you are reserving a property, an email will be sent with a download link, click on the link and your reservation form will be available to you.

On Patch Coaching - is delivered in real time. A receipt for payment is issued and I'll call you personally to book a date

What is your refund or exchange policy?

All sales are final.

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