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Fair Debt Collection: Tactics & Compliance 24-7 On-Demand Downloadable Seminar & Podcast

SKU: 12174902 $179.00 $139.00 Rossdale Savings:: $40.00

Learn the latest on Fair Debt Collection: Tactics & Compliance with this convenient, 24/7 On-demand Seminar & Complimentary Podcast. Register to obtain CLE & MCLE credit, online access to 160 pages of course & reference materials, and attend this on-demand seminar. YOU MAY LISTEN FROM ALMOST ANY TYPE OF COMPUTER OR IPOD. ACCESS TO THE RECORDING AND MATERIALS DOES NOT EXPIRE.

Fair Debt Collection: Tactics & Compliance
90-Minute On-demand Downloadable Seminar & Complimentary Podcast
Listen as many times as you wish and save to your computer for use in the future.
Includes Complimentary Podcast

Register for CLE & MCLE credit - specific credit hours are listed at the bottom of this page.


The weak economy has made debt collection one of the most profitable and well-paid practice areas. A creditor’s ability to collect from a debtor is governed under a complex web of federal and state legislation that regulates the credit and collection industry, as well as provides consumer debtors protection from abusive and deceptive practices. The Rossdale faculty for this seminar includes a national authority on defending debt collection suits, a senior attorney at the Federal Trade Commission, and one of the leading consumer rights attorneys in the country. This 24/7 On-demand downloadable seminar describes the laws governing the process and outlines the best practices to avoid lawsuits from debtors. Our nationally recognized speakers will also cover actions available to consumers, strategies for attorneys representing consumers, and the role of the federal regulator in debt compliance. The seminar will illuminate mortgage advertising, the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, ethical rules, trust account procedures and other regulatory issues. Registration includes course and reference materials that serve as a helpful guide to the cutting-edge tactics and compliance techniques discussed in the convenient on-demand seminar.


1. Representing Consumers in FDCPA Claims:

a. Cutting-edge Tactics on Bona Fide Error

b. What You Are Likely To Be Sued For

c. Best Practices on Communications with Debtors/Consumers & Third Parties

d. Fair Debt Collection Practices Act Disclosures: What You Need to Know

e. Strategies on Voice Mail, Electronic Messages, Postcards, & Halting Communication

f. Credit Reporting and the Fair Debt Collection Practices Act

g. Unfair Practices: Adding Fees, Unauthorized Charges, Charges Incurred by the Consumer

h. Harassment and Abuse: False and Misleading Representations, Claiming to be an Attorney, Government Affiliation

2. Defending Against Debt Collection Harassment Claims

a. Cutting-edge Defenses against Debt Collection Claims

b. Best Practices on Avoiding Letter Claims

c. Tactical Removal of FDCPA Claims to Federal Court

d. Efficiently Minimizing Damages and Claims

e. Best Practices on Training and Monitoring Collectors; Recording Calls

f. Utilizing Compliance Review & Audit to Advantage Your Client

g. Strategically Minimizing Common Claims for Excessive Calls, "Foti," Garnishment, Disclosures, and Wrong Amount

3. Best Practices of Debt Collection: The Regulator’s View

a. The Role of the Federal Trade Commission in Regulating Debt Collection

b. Aggressive Collection Tactics that Follow Criminal Laws

c. Cutting-edge Techniques on Effective Debt Collection

d. Ethical Considerations in Fair Lending

e. The Growing Use of Deceptive Mortgage Advertising

f. Consumer Protection in the Age of A Financial Meltdown

4. Recorded Question & Answer Session

Biography of Seminar Faculty:

1. Julie Bush is a senior staff attorney in Washington, DC with the Federal Trade Commission (FTC) in the Bureau of Consumer Protection’s Division of Financial Practices. Ms. Bush works on numerous law enforcement and policy matters to protect consumers in the financial services arena, such as consumer debt collection, fair lending, storedvalue cards, and deceptive mortgage advertising. She was a primary contributor to the FTC’s 2009 report, Collecting Consumer Debts: The Challenges of Change—A Workshop Report. Before joining the FTC, she served as an Equal Justice Works fellow in consumer and housing law with Three Rivers Legal Services, Inc. She received her undergraduate degree magna cum laude from Princeton University, her master’s degree in psychology from the University of Michigan, and her law degree from Stanford Law School.

2. Daniel A. Edelman is one of the nation’s leading plaintiff’s attorneys representing consumers in individual and class actions involving the Fair Debt Collection Practices Act. He has over 35 years of experience in consumer and debt litigation. Mr. Edelman is the author of countless publications on class actions and consumer protection law, including the Consumer Class Action Manual (now in its fourth edition) and “An Overview of The Fair Debt Collection Practices Act, in Financial Services Litigation,” as well as articles entitled “Payday Loans: Big Interest Rates and Little Regulation,” “Fair Debt Collection Practices Act Update,” “Consumer Fraud and Insurance Claims, in Bad Faith and Extracontractual Damage Claims in Insurance Litigation,” “Fair Debt Collection Practices Act,” “Fair Debt Collection: The Need for Private Enforcement,” “The Fair Debt Collection Practices Act: Recent Developments,” and “Current Trends in Residential Mortgage Litigation,” just to name a few. Mr. Edelman began his career at Kirkland & Ellis, where he was involved in defending consumer class action litigation, including the General Motors Engine Interchange case. He is a graduate of the University of Chicago Law School.

3. Ronald S. Canter is a nationally recognized authority on creditor’s rights and the regulation of collection practices. He served as counsel of record for the National Association of Retail Collection Attorneys in Heintz v. Jenkins, the first Fair Debt Collection Practices Act case to reach the Supreme Court. He has nearly three decades of litigation experience, representing creditors, attorneys and collection agencies in complex litigation in both Federal and state courts. Mr. Canter also advises clients on regulatory, compliance and operations under Federal and State laws relating to consumer protection and consumer financial services. He has earned an AV rating with Martindale-Hubbell, is listed as a SuperLawyer, and has received numerous awards for professionalism and commitment to pro bono for, among others, a 26-year long representation, without fee, of a quadriplegic client who sustained a catastrophic work related injury in 1981. Mr. Canter serves as an adjunct professor at the University of Baltimore School of Law and School of Business at the University of Maryland. Mr. Canter is a graduate of the University of Maryland School of Law.

Who should attend this seminar?
Attorneys, paralegals, and legal professionals.

You will receive an on-demand download of the seminar, accompanying materials, and information to report the CLE credits as soon as you register with a credit card or when we process your check.

CLE ACCREDIATION: The Rossdale Group, LLC is a national leader in attorney education and has trained thousands of attorneys, paralegals, and other legal professionals. Attend this on-demand seminar & podcast for CLE & MCLE credit with the following pending & approved jurisdictions:

1. Alabama State Bar MCLE Commission for 1.5 MCLE credits

2. State Bar of California for 1.5 MCLE credits

3. The Florida Bar for 2.0 CLE credits

4. Georgia Bar for 1.5 CLE credits

5. Idaho State Bar for 1.5 CLE credits

6. Mississippi Commission on Continuing Legal Education for 1.5 CLE credits

7. The State of Nebraska for 1.5 CLE credits

8. The Nevada Board of Continuing Legal Education for 1.5 CLE credits

9. The New Mexico Minimum Continuing Legal Education Board for 1.5 CLE credits

10. The New York State Bar for 1.5 CLE credits

11. The Oregon State Bar for 1.5 CLE credits

12. The Rhode Island Mandatory Continuing Legal Education Commission for 1.5 CLE credits

13. The State Bar of Texas for 1.5 CLE credits

14. The Utah State Board of Continuing Legal Education for 1.5 MCLE credits

15. The Virginia State Bar for 1.5 MCLE credits

16. The Washington State Board of Continuing Legal Education for 1.5 MCLE credits

17. The Wisconsin Board of Bar Examiners for 1.5 CLE credits

18. The Wyoming State Bar for 1.5 CLE credits

Additional information - call customer service at (888) 626-3462


You will receive an on-demand download of the seminar, accompanying materials, and information to report the CLE credits as soon as you register with a credit card or when we process your check.

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