SHIPPING POLICY

Thanks for your purchase and thank you for having faith in our products and for buying them. Your trust means a lot to us.

Typically after we recieve your order it moves into our processing area to be processed and shipped out to you. Usually our products leave our warehouse within 24 - 48 hours through the week and 48+ hours for the weekends because we don’t post out over the weekend.

Occasionally there can be delays to this when we are sold out on items and we would contact you by email to advise you of the same.

Essentially we have one type of shipping option which is our standard shipping option via Australia Post and our aim within the order processing is to get it shipped to you as fast and as safely as possible.  If you require express shipping please contact our office (details below) to make these arrangements. 

Please be aware that if we have sold out on certain items, not all items may be eligible for express shipping.  We will confirm this once we receive your contact.

Our customer support details are:
Email: goodfortune@fengshui.com.au or contact us on
Ph: +612 9362 8089

Our office is in operation between the hours of 9.30am – 4pm Monday to Friday.

After Your Order:

We will automatically send you an email receipt of your order using the email address you gave us during the order process.  This will have your order number on it and its important to have this number should you need to contact us about the status of your order or for any other reason.  Please contact us if you need further customer support for particular products of for any other reason.

Finally, please click on the link here: https://www.facebook.com/FengShuiDragonStore to join our Facebook Remedy page or join us on https://www.facebook.com/InstantFengShuiTips/ if you like to receive our Feng Shui Tips. 

Last thing:
Please contact us if you forgot to tell us something regarding your item or if there are any other details you need us to know about your purchase. It is never too late to tell us – especially if you are within that 24 - 48 hour time frame.

Thank you once again for your purchase and we hope our Feng Shui products bring you good fortune.

Sincerely

Feng Shui Master
Gayle Atherton

And the team at Feng Shui Dragon Enterprises Pty Ltd

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