Frequently Asked Questions

How can I contact Dermalogix Partners Inc?

You can call us at (800) 753-0047 or email us at info@dermalogix.com.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

Most orders are processed on the same business day that they are placed.  If orders are placed after office hours, during holidays or weekends or after scheduled pickup, they will be shipped the following business day.

How are products delivered to me?

All products are delivered via UPS.  Contact us if you would like to receive a tracking number for your delivery.

What is your refund or exchange policy?

Return all unopened products to us within 30 days of your purchase for a full refund.

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