Frequently Asked Questions


How can I contact AMSCO Windows?

You can call us at (801) 978-5000 or email us at store@amscowindows.com.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

Your order will be processed and shipped within 48 hours of being placed.  

How are products delivered to me?

Products are shipped UPS and have a general shipping time of 3-7 business days.

What is your refund or exchange policy?

All sales are final.

How do I identify what window series I have?

To identify your window series locate the gold label on the window. (Gold label pictured below). The letter “E” will help you locate the appropriate Window Series.  The gold label can typically be found on your window in the following locations: On operable windows (with the window open); the interior side (jamb), top (head) or  bottom (sill) and the exterior top(head) for picture/fixed windows.

Gold-Label-Reading

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