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Dealing With People You Can't Stand

SKU: Book #122 $29.95
Updated and revised for the digital age, this new edition shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, by fax, phone, and E-mail.