Frequently Asked Questions

How can I contact SPIRIT TELECOM LIMITED?

You can call us at 1300 007 001 or email us at askus@spirit.com.au.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

Your item will be shipped to the address provided, or as described on product page.

How are products delivered to me?

Your orders will be delivered by courrier or Australia post.

What is your refund or exchange policy?

All sales are final. All hardware sold comes with standard warranty, please check with us for details on particular item.