Customer Service

Privacy

LAVAZZA Italy's Favourite Coffee is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to Order@ItalianCoffeeCup.com with "Unsubscribe Me" as the subject line. LAVAZZA Italy's Favourite Coffee does not sell, trade or rent your personal information to others.

Shipping

Order over $75.00 enjoy FREE Shipping via UPS Ground.  All orders placed before 3:00 pm eastern Time will be processed and Shipped same day.

Florida Residents will receive their order next day, Out of Estate residents will recive the UPS tracking code with the estimated delivery time. However, if you need a faster service please give us a call and we can arrange a faster delivery time.

Returns

All Sales are final.  Our machines have 1 Year  warranty on parts and labor. Just give us a call and we will provide you a ID number, send it by UPS.