Frequently Asked Questions

How can I contact Frankly Scarlet ...?

You can call us at : 505-550-3903 or email us at : frankly.scarlet@att.net.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

We will contact you to confirm order and shipping details via e-mail or phone. Shipping, insurance (optional), and NY state taxes will be provided before any shipping occurs. Once payment is received, your item(s) will be shipped.

How are products delivered to me?

We ship via UPS, FedEX, or US Post.

What is your refund or exchange policy?

All sales are final.

What currency do you accept payments in?

Payments must be made in US Dollars.