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Engaging Your Patients 2017 Calendar: 365 Top Tips to Connect, Interview and Educate

SKU: 13: 978-0-9883724-1-2 $19.95
The 2017 Engaging Your Patients Calendar contains 366 top tips to help you connect, interview and educate to improve both patient satisfaction and safety! Every day you will learn powerful and practical tips! Topics covered: improving opening and closing patient meetings, connecting through empathic communication, enhancing interviewing skills to gain info you need, boosting patient education to enhance safety, delivering bad news in a sensitive manner and improving the healthcare environment!
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