Frequently Asked Questions

How can I contact Block Island Ferry Gear?

You can call us at 1-866-783-7996 ext 195 or email us at blockislandferrygear@gmail.com.

How do I know my transaction will be safe?

The information we collect for order processing or from inquiries is not shared with any other company or website. Your information is only used to contact you when necessary. Credit Card information is only used to bill you for products and services ordered. 
Our secure shopping cart uses the latest secure server technology. Your order is submitted and retrieved with a secure connection to our server and remains secure at all time

What happens after I’ve placed my order?

You will receive a Block Island Ferry Gear order placement confirmation e-mail with your order number and order detail. Once your order has shipped an order shipment confirmation email will be sent with your order number, order detail and USPS tracking link. 

How are products delivered to me?

Processing and production of your order will begin during the next business day after payment is received. It may take up to two additional business days for your order to complete production and be shipped. 

All orders are shipped USPS via Standard Shipping.Orders are typically delivered within 4-8 business days after your order is submitted. Deliveries to AK, HI, P.O. boxes and Puerto Rico can take up to 9 days to be delivered. Tracking information provided. Service Area: All 50 states and Puerto Rico. 

What is your refund or exchange policy?

All sales are final.

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