Frequently Asked Questions

How can I contact South American Handcrafts?

You can call us at (877) 208-1937 or email us at info@southamericanhandcrafts.com.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

We verifiy your order via email and/or phone with you prior to shipping.  When you complete your transaction, make sure to provide a phone number to best contact you.

How are products delivered to me?

As soon as we verify your order it will be processed and shipped according to your selected specifications on check out.

What is your refund or exchange policy?

Please contact us if you have an issue with your purchase.  Each situation is personalized and will work with you to ensure customer satisfaction.