Frequently Asked Questions

How can I contact Adams Imports, Inc.?

You can call us at 732 784 8580 or email us at service@adamsimports1.com.

Visit us at Red Bank, New Jersey store:

Adams Imports, Inc.
24 Monmouth Street
Red Bank, NJ 07702

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers. We accept Pay Pal and credit cards for all purchases.

How are products delivered to me?

Products will be shipped within 24-48 hours using UPS, Monday through Friday. Orders placed on Sunday and holidays may not ship until the next available business day. If there is a delay in the shipping due to non-availability of product, you will be notified by email or telephone to your options.

If the item arrives damaged please keep all the original packing materials and contact us within five days from the receipt of your order for a Return Merchandise Authorization (RMA). Adams Imports, upon return and inspection of the damaged product, will replace the product or issue a store credit for the value of the the item purchased, excluding shipping.

All items purchased on-line may also be picked up from our retail location in Red Bank, New Jersey during normal store hours. Check the Contact Us page for store hours and directions.

What is your refund or exchange policy?

If the customer is not satisfied with the product, the product must be returned within five days of online order date, or within two days from delivery receipt date, for issue of store credit excluding the cost of shipping. There are no refunds after this time period.

All other sales are final.