This program will build on your study of the Customer Astonishment book and the video CD tutorial. Read an overview of the program. Click here.
By adding this item to your shopping cart, you will pay the enrollment fee that entitles you to participate in our professional certification program. As you prepare to do so, please visit our Resource Center (see menu tab above) where you can download and preview the application form that outlines the five (5) steps in the certification process. When you are ready to proceed, pay your enrollment fee here. Complete the five-step process and mail or email your completed application form to Cornerstone as directed. We will review your application and communicate with you via email as needed. We will then send your framed CustomerChampion certificate and quality lapel pin. Please call or email us with any questions you may have about this valuable program.

Expanded Opportunity - Enroll Your Team. Purchase a book for each team member. Share the video CD. Enroll each person in the CustomerChampion program.