Frequently Asked Questions

How can I contact Simply Creative Custom Gift Baskets& Floral?

You can call us at 307-322-0918 or email us at cgvineyard@hotmail.com.

How do I know my transaction will be safe?

Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?

We will work to promptly fullfill your order! Most orders go out the same day!

How are products delivered to me?

We offer local delivery as well as Glendo and Guernsey, Wy delivery. We also ship UPS and USPS.

What if I don't see what I am looking for, but I know your store carries it?

We are constantly changing our product offering to keep things fresh! We do carry alot of products that do not appear on our website. We also do alot of custom work so please fill free to call us at 307-322-0918 or email us at cgvineyard@hotmail.com to discuss your custom order!

Do you offer wedding and funeral floral services?

Yes, we are a full service floral. We do both custom wedding and funeral service floral and welcome custom designs as well as we offer custom printed ribbons.

What is your refund or exchange policy?

We want you to be happy with your purchase! If you have any questions, concern, or problems-please call us! We are happy to offer store credit and/or exchanges within 30 days of purchase!