Get CQ Certified!
Now available -
VIRTUAL (web-based) & IN-PERSON Options!
Approved for credits
by the ACMP & HRCI – and now the PMI!
• Build skill using the CQ Assessment - the only tool to diagnose and develop Change Intelligence
• Learn how to build the CQ of leaders you coach, teams you facilitate, and organizations you serve to execute successful, sustainable change
• Receive the CQ Toolkit with dozens of reproducible action planning, coaching, training, and meeting facilitation materials
• Access to the CQ Assessment for your clients/company at discounted rates
• Become a member of the CQ Community of Practice to stay current and dialogue about intelligent best practices, case studies, and research
Contact Us about
"The real-life case studies, interactive exercises, individual coaching and group facilitation action plans provided me a ton of value - way beyond what's in the book, and way more than I expected! I began using the new tools the very next day with my clients. They 'got' the simple yet powerful process right away, and within a month we're seeing amazing results!"
Want to Experience
CQ in action and
hear Barbara speak?
Here are some upcoming public opportunities:
WOMEN IN TECHNOLOGY INTERNATIONAL WEBINAR (WITI)
4-5 p.m. CT
ORGANIZATIONAL DEVELOPMENT NETWORK CHICAGO (ODNC)
Elk Grove Village, IL
HUMAN CAPITAL INSTITUTE (HCI) HUMAN CAPITAL SUMMIT
March 29-30, 2016,
New Orleans, LA
SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRIM)-CHICAGO MEETING
April 14, 2016,
PROJECT INSPIRATION KEYNOTE
May 13, 2016
SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM)-ALASKA WEBINAR
May 20, 2016,
9-10 a.m. CT
HUMAN RESOURCE PROFESSIONAL DEVELOPMENT ASSOCIATION (HRPDA) / SHRM MEETING
November 9, 2016, Indianapolis, IN
How can I start building my Change Intelligence today?
> Visit ChangeCatalysts.com
and download two free chapters of the book. Check out our many case studies and client testimonials!
> Read the except of Change Intelligence published in
What's my CQ?
How can my team /organization develop our collective CQ to lead successful and sustainable change?
Check out the CQ Certification Process, and email me at btrautlein@
changecatalysts.com to start your journey.
Interested in having Barbara speak for your company or organization? Visit ChangeCatalysts.com/
Speaking to learn more.
Want to connect on social media?
I'd love to hear from you:
Here’s a question for you:
Do you NEED positive feedback to do a great job at work?
Like you need oxygen and water?
Now, let me ask the question in a slightly different way:
When you RECEIVE positive feedback,
does it make a difference?
Inspire you to do even better, make you feel valued?
In my experience, about a quarter of us really need atta-boys/girls – it provides us sustenance we crave. However, when I ask the second question to clients, virtually every hand gets raised – when we receive acknowledgment, it makes a powerful impact.
Yet, what percentage of people report receiving ANY positive feedback in the workplace? Less than 5% of us receive a pat-on-the-back in any given week.
If it makes such a difference, why don’t we do it, frequently and consistently? Here are the top reasons I hear:
• "Good work is a job requirement – I only recognize outstanding performance."
• "Top performers are self-motivated – they know they are doing a great job."
• "We’re business people – we don’t do that touchy-feely stuff."
Positive feedback is the biggest source of motivation that leaders at all levels are leaving on the table. It’s easy. It’s free. It makes both the giver and receiver feel great. Especially in times of significant change and challenge, recognizing people for their contributions helps keep people engaged, committed, and shows you care.
Here are some simple hints for giving thanks that will be appreciated by almost everyone you lead:
• When you see it, say it! Don’t let good work go unnoticed. What gets noticed, gets repeated.
• Make it specific! Saying “great job,” while nice to hear, can sound empty. Saying “I really appreciated the great job you did putting together the communications plan for our new IT upgrade – it was very inclusive, thorough, and creative – thank you” lets the receiver know you know that what they are doing matters.
• Make it personal! Saying “I really appreciate….” or “it really helps me out when you…” reinforces your relationship, teamwork and partnership. People connect with people first, and organizational engagement follows.
Change Intelligent leaders also customize their expressions of gratitude to the preferences of others. People with different styles resonate best with different ways of saying “thanks”:
• Coaches (high Heart style) value feedback that focuses on how they have helped and involved others through a change process; Drivers (high Head and Hands style) like to hear how they have pushed the change over the finish line and achieved daunting objectives.
• Champions (high Heart and Head style) thrive on public applause and demonstrative praise; Executers (high Hands style) appreciate quieter forms of recognition focusing on their competent, planful, and structured approach.
• Visionaries (high Head style) enjoy feedback that acknowledges their inventive inspiration towards exciting new horizons; Facilitators (high Hands and Heart style) like to know that they have done a good job supporting people through difficulties on the ground level and fostering team success.
During this Thanksgiving season and beyond, making a practice of sharing positive feedback with your team is one of the most leveraging behaviors you can develop to keep people engaged and motivated during the often long and taxing journey of change.