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Build skill using the CQ Assessment - the only tool to diagnose and develop Change Intelligence
Learn how to build the CQ of leaders you coach, teams you facilitate, and organizations you serve to execute successful, sustainable change
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"The real-life case studies, interactive exercises, individual coaching and group facilitation action plans provided me a ton of value - way beyond what's in the book, and way more than I expected! I began using the new tools the very next day with my clients. They 'got' the simple yet powerful process right away, and within a month we're seeing amazing results!"
Want to Experience
CQ in action and
hear Barbara speak?
Here are some upcoming public opportunities:
Association of Change Management Professionals (ACMP) Canada Regional Conference
September 14-15, 2017, Vancouver, Canada
Human Capital Institute (HCI) Learning and Leadership Development Conference
September 20, 2017 - Chicago, IL
Association of Change Management Professionals (ACMP) Ohio Chapter Event
Septmeber 26, 2017
Association of Change Management Professionals (ACMP) U.S. Regional Conference
October 5-6, 2017
Project Management Institute (PMI) Central Iowa Chapter Professional Development Day
October 13, 2017
Des Moines, IA
Advanced Profit Innovation Conference (APIC)
2017, Scottsdale, AZ
Association of Change Management Professionals (ACMP) Global Webinar
2017, Scottsdale, AZ
The Chair Academy
April 5, 2018
How can I start building my Change Intelligence today?
and download two free chapters of the book. Check out our many case studies and client testimonials!
Read the except of Change Intelligence published in
What's my CQ?
How can my team /organization develop our collective CQ to lead successful and sustainable change?
Check out the CQ Certification Process, and email me at btrautlein@
changecatalysts.com to start your journey.
Interested in having Barbara speak for your company or organization? Visit ChangeCatalysts.com/
Speaking to learn more.
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It's vacation season and hopefully you're getting some well-deserved rest and relaxation. On vacation it's easy to switch into play mode - chillax, unwind, and have fun. But what about at work? Doesn't seem to evoke those same ways of being. Especially for those of us in the trenches charged with the demanding task of leading our people, teams, and organizations towards new directions, we can often find ourselves in the stress, tension, and overwhelm mode instead. As neuroscience research
clearly demonstrates, to the brain, change equals pain. When we're in pain, stress hormones ravage our bodies - and the good stuff that feeds our brains (oxygen, glucose) gets sucked away. Our cognitive capacity greatly diminishes - just when we need all our smarts the most, we actually get dumber! Conversely, when we're in the "play" mode, we breath better, make "happy hormones" (oxytocin, etc.) that enable us to collaborate better with others, and feed our brains causing us to bring our best and get results.
How can you use this brain-based research as a Change Intelligent leader? Here are some actionable suggestions:
- Sit back and reframe the situation. Remember that our stress reactions evolved to keep us safe from life-threatening threats, like tigers in the jungle at night! At times, our brains and bodies highjack us, and we experience reactions out of proportion to the severity of the situation. Just keeping this dynamic in mind can at times settle our systems.
- Experiment with new behaviors. Successful change necessitates that we as leaders start with the Heart (focusing on people), engage the Head (focusing on purpose), and equip the Hands (focusing on process). Yet, many of us have a dominant style that we rely on. During times of stress, we tend to revert to our go-to style, and very literally forget that we have other options. Yet, we all have Heart, Head, and Hands and we can do all three - literally and figuratively. When you feel frustrated, remember that there are other and perhaps more winning tactics you can test-out. They may not be normal or natural for you, but they are tools in your Change Leader tool bag available to you at any time.
- Play! Mergers, reorganizations, technology upgrades - all serious business with enormous consequences. Yet, as shown, sometimes our own seriousness can get in the way of our being optimally effective in playing our parts and making a positive differences for our organizations, teams, and careers. Most likely, a tiger isn't about to pounce. How can you make a game of the change - or use the analogy of a game to help reduce fear and threat at least for a while, to enable yourself and your colleagues to get smarter and see new and more productive possibilities? How can you take a break from “the change,” and do something completely different, alone or with your fellow key stakeholders, to banish the toxic chemicals and get the creative juices flowing again?
One such specific example is the Lego Serious Play Method, which I was reminded of when speaking at the recent ACMP Global Conference, by Rob Odi who facilitated an excellent workshop sampling a variety of fun and meaningful exercises that are extremely relevant to facilitating change, building change teams, and developing change leadership capacity. The Lego Method is one of many examples I've experienced in my career, and I'd love to learn about yours as well, so we can continue to foster our CQ learning community - please do email me back and share! Remember: Boost your CQ to boost your IQ! And ask yourself and your teams: Are you having fun yet?!